Policies & Legal

1. Acceptance of Terms and Eligibility

By accessing Found Home Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service in their entirety. You represent and warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement. If you do not agree to any part of these terms, you must immediately cease use of our services.

We reserve the right to modify these terms at any time. Continued use of our services following any changes constitutes your acceptance of the updated terms. We will notify you of material changes via email or prominent notice on our website.

2. Service Description and User Responsibilities

Found Home Services provides AI-powered visibility and local growth solutions for home service companies. Our platform helps you become the name AI assistants recommend. You agree to use our services solely for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of our services.

As a user, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security.

You agree not to use our services to transmit any unlawful, threatening, abusive, defamatory, obscene, or otherwise objectionable material. You further agree not to disrupt the normal flow of dialogue within our platform or engage in any form of harassment or abuse.

3. Intellectual Property and Content Ownership

All content, features, and functionality on our platform—including but not limited to text, graphics, logos, images, and software—are the exclusive property of Found Home Services or our content suppliers and are protected by international copyright, trademark, and other intellectual property laws.

You retain all rights to the content you upload or provide to our platform. By uploading content, you grant Found Home Services a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content for the purpose of providing and improving our services. This license does not permit us to sell your content or use it for third-party marketing without your explicit consent.

You may not reproduce, distribute, transmit, create derivative works of, or use any of our intellectual property without our prior written permission. Unauthorized use of our intellectual property is a violation of these terms and applicable law.

4. Limitation of Liability and Disclaimers

Our services are provided on an "as-is" and "as-available" basis. Found Home Services makes no warranties, express or implied, regarding the operation of our platform or the information, content, or materials available through our services. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

Found Home Services will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including damages for loss of profits, goodwill, use, data, or other intangible losses, arising from or relating to your use of or inability to use our services, even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow the limitation of liability, so some of the above limitations may not apply to you. In such cases, our liability is limited to the maximum extent permitted by law.

If you have any questions about these Terms of Service, please contact our legal team using the information provided in our Additional Policies section.

What Data We Collect

We collect information necessary to provide and improve our services:

• Account Information: Name, email, phone number, business details, and login credentials when you create an account.
• Usage Data: Information about how you interact with our platform, including pages visited, features used, and time spent.
• Cookies & Tracking: We use cookies and similar technologies to enhance your experience and analyze site performance.
• Device Information: IP address, browser type, operating system, and device identifiers.

How We Use Your Data

Your data enables us to:

• Deliver Services: Process requests, manage accounts, and provide customer support.
• Analytics & Improvement: Understand usage patterns to optimize features and user experience.
• Communications: Send service updates, policy changes, and marketing communications (with your consent).
• Security: Detect fraud, prevent abuse, and protect our platform and users.

Who We Share Your Data With

We only share your data with trusted partners who help us deliver our services:

• Service Providers: Payment processors, hosting providers, and analytics services that assist us under strict confidentiality agreements.
• Legal Compliance: We may disclose data when required by law or to protect our rights and safety.
• No Third-Party Sales: We never sell your personal data to marketers or other third parties.

Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information in your account.
• Deletion: Request removal of your data, subject to legal and operational requirements.
• Opt-Out: Unsubscribe from marketing communications or adjust cookie preferences at any time.
• Data Portability: Request your data in a portable format for transfer to another service.

Data Retention & Security

Retention: We retain your personal data only as long as necessary to provide services and comply with legal obligations. Once you close your account, we securely delete your data within 90 days, unless retention is required by law.

Security: We employ industry-standard encryption, secure servers, and access controls to protect your data from unauthorized access, alteration, and misuse. However, no method is 100% secure. If you believe your data has been compromised, please contact us immediately at privacy@foundhome.com.

Types of Cookies We Use

Managing Your Cookie Preferences

You have full control over your cookie preferences. Most web browsers allow you to refuse cookies or alert you when cookies are being sent. You can also manage your preferences directly through our cookie settings tool below.

Your Cookie Choices

We respect your privacy choices. Essential cookies cannot be disabled, but you can opt out of analytics and marketing cookies at any time. Your preferences will be saved and applied across all pages of our site.

For more information about how we collect and use data, please review our Privacy Policy.

Questions About Our Policies?

Our legal and compliance team is here to help. Reach out with any concerns or requests regarding our policies and your data.